Connecting a Custom Domain
Point your own domain at your Lekro site with a CNAME record, and understand the status pill while DNS propagates.
Dashboard only
Your site already lives at a free address like yourbrand.lekro.com. This is how you put it on a domain you own.
Why it becomes www.
Lekro serves your site from a subdomain (the www. form) rather than the bare apex domain. Apex domains can’t hold a CNAME record under normal DNS rules, and the workarounds (ALIAS, ANAME, CNAME flattening) don’t exist at every registrar.
You don’t need to act on this. Type yourbrand.com and the dashboard silently sets it up as www.yourbrand.com, showing you what it’s using before you confirm.
Tip: Most registrars can forward the bare
yourbrand.comtowww.yourbrand.comin one setting, so visitors typing either land in the right place. Each provider guide below shows where.
Before you start
- A domain you’ve purchased, and access to its DNS settings.
- About five minutes, mostly spent waiting for DNS.
Note that a restaurant holds one custom domain at a time. Adding a second means removing the first.
The flow
Go to Website → Domain and find the Custom domain card.
- Enter your domain and click Add domain.
- Open your registrar’s DNS page in another tab.
- Add a CNAME record:
- Type:
CNAME - Name / Host:
www - Value / Target:
edge.lekro.net
- Type:
- Add any TXT records the dashboard shows. These prove ownership and let Lekro issue your SSL certificate.
- Wait a few minutes, then click I’ve added the records — Verify.
Every value has a copy button in the dashboard. Use it: a single typo’d character in a DNS record fails silently and looks identical to “not propagated yet”.
Reading the status pill
| Status | Meaning |
|---|---|
| Setting up | Lekro is provisioning; nothing needed from you |
| Pending DNS | Waiting for your records to appear publicly |
| Live | Working, with HTTPS |
| Needs attention | It worked before and has now broken |
Provider guides
Troubleshooting
“Not ready yet” when I verify.
DNS propagation takes a few minutes, occasionally up to an hour. Wait and retry. If it persists past thirty minutes, compare the Name and Value fields character by character against the dashboard. The most common cause is the host field: some registrars want just www, others append the domain automatically, and typing www.yourbrand.com into a field that already adds the domain produces www.yourbrand.com.yourbrand.com.
Status says “Needs attention”.
Something that was working has broken: usually the CNAME was edited or deleted at the registrar. Check it still points to edge.lekro.net.
I want a different domain.
Remove the current one, then add the new one. Your yourbrand.lekro.com address keeps working throughout, so the site is never offline.
After verification
- HTTPS is automatic. The certificate is issued and renewed for you.
- Your Lekro address keeps working in parallel, which matters if it’s already printed on menus or packaging.
- Search rankings move gradually as Google re-indexes under the new domain. This takes weeks, not hours: normal, and not a sign anything is wrong.
If a provider guide doesn’t cover your snag, contact support with your domain name.