Configuring Reservation Settings

Before guests can book, you tell Lekro how your restaurant actually runs — what tables you have, when you take bookings, and the rules in between. You set this up once, and the booking page enforces it automatically: no double-bookings, no parties of twelve squeezing into a two-top, no requests for a Monday you’re closed.

Where the Settings Live

Open Operations → Reservations and switch to the Settings tab. A nav rail down the side groups everything into three areas, with a small status chip next to each so you can see what’s already configured.

Changes don’t save as you click — adjust whatever you need across the tabs, and a Save preferences bar appears at the bottom once something’s changed. Here’s what each tab controls.

Tables & Availability

• Tables — your table mix: how many of each size you have. This is what stops the system from accepting more bookings than you can actually seat at once. Set this up first; nothing else works well without it.
• Hours — the days and times you accept online bookings. You can use one universal schedule or set different hours per day.
• Service periods — named windows like Lunch and Dinner, so bookings line up with how your kitchen actually runs the day.

Booking Rules

• Rules — the core controls: auto-confirm (bookings go straight to Confirmed) versus manual approval (they wait as requests), how far ahead and how close to the slot guests can book, party-size limits, and how long a table is held per booking.
• Guest form — what guests fill in when they book. Toggle optional fields like occasion, seating preference, and special requests on or off.
• Policies — cancellation cut-offs, reminder timing, and how long after a missed slot a booking auto-marks as a no-show.

Payments & Guest Comms

• Deposits — take a card hold or an upfront deposit to secure a booking. Off by default; turn it on to cut no-shows on your busiest nights. (Requires a connected payment account.)
• Notifications — the email alerts that land in your inbox when bookings come in.
• Branding — the copy guests see on your booking page, so it reads in your restaurant’s voice rather than a generic form.

Tip: Start simple — set your Tables and Hours, leave auto-confirm off so you approve each booking by hand at first, and add deposits or service periods later once you see how bookings flow.

A Sensible First Setup

1. Add your tables so capacity is real.
2. Set your hours to match when you actually seat guests.
3. Decide auto-confirm on or off — manual is the safer place to start.
4. Tidy the guest form and branding so the booking page feels like yours.
5. Hit Save preferences.

That’s enough to take bookings with confidence. Everything else — service periods, deposits, detailed policies — you can layer on whenever you’re ready, and each one takes effect the moment you save.